Liability & Financial Lines claims

We recognise that navigating a claim can be challenging. During a crisis, it's important that insured's can rely on an insurer with a strong, proven track record in efficient and reliable claims handling.

DUAL New Zealand has a dedicated liability and financial lines claims team, including in-house lawyers and claims officers, with significant industry expertise who will work with you to handle your claim from notification through to resolution.

We also work in tandem with our capacity providers to ensure an efficient and smooth claims handling process. In addition, DUAL utilises specialist law firms and experts with specific expertise in various industries and niche areas to ensure claims are handled in a cost effective, speedy and professional manner.

For further information on our liability and financial lines claims service, please contact our Claims team.

Contact

In the event of a claim or loss, contact the DUAL Claims team:

P: +64 9 973 0190

E: [email protected]

Meet the Claims team

Sally

Davis

New Zealand Claims Manager

Adam

Weal

Senior Liability Claims Officer & Head of Cyber Claims

Jared

Curtis

Senior Liability Claims Officer

Oliver

Griffin

Claims Officer

Sol

Aguayo

Claims Administration Officer

Sally Davis

New Zealand Claims Manager

Sally Davis is DUAL New Zealand’s National Claims Manager. She joined DUAL in 2015 as a senior claims officer and was appointed the role of Claims Manager in 2021. With 18 years of industry experience - primarily in Liability and Financial Lines - Sally has more recently expanded her remit to include oversight of Commercial Property and Commercial Motor claims at DUAL.

Sally began her insurance career as a liability underwriter at Lumley, before transitioning to their claims team where she leveraged her legal background to great effect.

Today, she leads a team of four in-house liability claims specialists and oversees the TPA function for Property and Motor claims. Sally works closely with a range of stakeholders including DUAL’s carriers, legal panel and loss adjusters to deliver high-quality claims outcomes.

(09) 281 8361

[email protected]

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Adam Weal

Senior Liability Claims Officer & Head of Cyber Claims

(09) 973 0197

[email protected]

Download contact card

Jared Curtis

Senior Liability Claims Officer

(09) 980 9579

[email protected]

Download contact card

Oliver Griffin

Claims Officer

(09) 973 0195

[email protected]

Download contact card

Sol Aguayo

Claims Administration Officer

(09) 973 0190

[email protected]

Download contact card

Claim insights

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Directors to face increased personal responsibility in audits

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Liability & Financial Lines claims

DUAL New Zealand has a dedicated liability and financial lines claims team, including in-house lawyers and claims officers, with significant industry expertise who will work with you to handle your claim from notification through to resolution.

Contact

Meet the Claims team

Sally Davis

Adam Weal

Jared Curtis

Oliver Griffin

Sol Aguayo

Sally Davis

Adam Weal

Jared Curtis

Oliver Griffin

Sol Aguayo

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Claim insights

Directors to face increased personal responsibility in audits

Directors to face increased personal responsibility in audits

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Sally

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Adam

Weal

Jared

Curtis

Oliver

Griffin

Sol

Aguayo