DUAL NZ Blog

General Liability: WebRater and specialty pathways

Written by DUAL | Mar 16, 2026 12:14:22 AM

Not every liability risk fits neatly into a box. Some need efficient, digital turnaround. Some require technical underwriting expertise. Some need both.

At DUAL New Zealand, our General Liability insurance proposition is structured across two clear pathways, offering brokers clarity when risks align with our underwriting appetite, and additional consideration pathways where they do not.

 

WebRater: built for speed and consistency

When a risk meets appetite, WebRater delivers:

  • Efficient digital quoting 
  • Clear underwriting parameters 
  • Efficient turnaround 
 

Top performing sectors include property owners, cafés and restaurants, accountants, store-based retail, trade services such as joiners and electricians, and architects and consulting engineers.

 

Specialty: when the risk requires more 

Not every risk falls within automated parameters. Our specialty pathway supports:

  • Complex operations
  • Fluctuating turnover
  • Prior claims history
  • Installation activities
  • Higher limits or tailored clauses
  • Multi-line or integrated exposures 

Our New Zealand underwriters review risks individually, applying technical expertise and commercial judgement to develop considered solutions within our underwriting framework.

We’ve supported brokers with:

  • Tailored clauses for specialist service providers
  • Construction placements requiring individual premium consideration
  • Integrated solutions combining general liability with other exposures
  • Builders with combined employment practices and liability exposures
  • Higher-hazard installation risks

When to use each

If the risk is:
  • Within appetite and standard terms
  • Complex or outside automated parameters
  • Time-sensitive and straightforward
  • Requires tailored clauses or higher limits
The pathway is:
  • WebRater
  • Specialty
  • WebRater
  • Specialty

Whether the risk fits WebRater or requires specialty review, our team is here to help.

 

Darren Woolnough

Head of Specialty
DUAL New Zealand
+64 (0)9 883 5620

dwoolnough@dualnewzealand.co.nz

Stewart Eaton

ANZ Head of Liability
DUAL ANZ 
+64 (0)21 248 1618

seaton@dualnewzealand.co.nz

 

Candice Fraser

Head of Commercial
DUAL New Zealand 
+64 (0)2 147 4831

cfraser@dualnewzealand.co.nz

 

Any product information discussed in this blog is subject to the terms and conditions of the policy, eligibility criteria, any additional premium for optional cover, limitations and exclusions.

Copyright © 2026 DUAL New Zealand. (NZBN 9429031263993, FSP108406). All rights reserved.

The information contained in this blog is intended for licensed insurance brokers and other authorised intermediaries only. DUAL issues insurances on behalf of Certain Underwriters at Lloyd’s of London and/or HDI Global Specialty, acting as their agent. The information is of a general nature and does not take into account the objectives, financial situation or needs of any person.  It is intended for the use of professional intermediaries who are expected to consider whether it is appropriate for their clients. Before recommending or offering any insurance product, intermediaries should read the policy wording and assess whether the product is suitable for their client’s circumstances. These are available on request or via our website at DUAL New Zealand.