How to request a WebRater login and reset your password

This article covers how to request a WebRater login, how to request a password reset, and alternative support channels for login issues.

How do I request a WebRater login?

• Self-service sign-up:

  1. Open the WebRater sign-up page: www.dualnzwebrater.co.nz/login
  2. Alternatively, use the general sign-up entry: dualinsurance.com/nz-en/webrater/signup
  3. Enter the requested basic information on the sign-up form. A login will be created after you submit the required details and you will recieve an activation email.

How do I reset my password or resolve a login issue?

• If you receive an "Authorization failed" or similar login error:
  • Try changing your password. The new password must be completely different from the previous password and must meet the account credential requirements. For guidance on password rules (such as minimum length and accepted characters), consult the WebRater help resources available from the WebRater site.
  • If changing the password does not resolve the issue, support can perform a password reset for you and will notify you by email once it has been completed, email support via: [email protected]

Where can I find further help with WebRater login issues?

• For further self-help on password creation, lockouts and signing in, consult the WebRater help resources available from the WebRater site.